Cookies Policy
Last Updated: 28 June 2026
1. About cookies
Cookies are small files placed on your device when you visit a website. We also use similar technologies such as pixels and local storage, and we refer to all of these as cookies in this policy. They help our website and platform work, keep you signed in, remember your preferences, and help us understand how the website and platform are used.
2. The categories we use
- Strictly necessary: needed for the website and platform to work, including signing you in, security, and fraud prevention during payment. These are always on and do not need your consent.
- Functional: remember your choices and support features such as in-app messaging.
- Analytics and performance: help us understand how the website and platform are used so that we can improve them.
We set non-essential cookies, including analytics cookies and any marketing cookies, only with your consent. You can give or withdraw consent at any time through our cookie banner or preferences.
3. The cookies and tools we use
- Google Tag Manager (Google): a tag management tool that loads other scripts on our website, including some of those below. Category: tag management. It does not itself set tracking cookies, but the tags it loads may, and those tags are subject to your consent. More information at policies.google.com/privacy.
- Google Analytics (Google): helps us measure how visitors use our website. Category: analytics and performance, set only with your consent. More information at policies.google.com/privacy.
- PostHog: helps us understand how users interact with our platform so that we can improve it, using cookies and local storage. Category: analytics and performance, set only with your consent. More information at posthog.com/privacy.
- Intercom: powers our in-app and website chat and support. Category: functional. More information at intercom.com/legal/privacy.
- Stripe: supports secure payment and fraud prevention when you pay. Category: strictly necessary. More information at stripe.com/privacy.
4. Managing your cookies
You can change your choices at any time through our cookie banner or the cookie preferences link on our website. You can also block or delete cookies through your browser settings, although our website and platform may not work properly if you block strictly necessary cookies.
5. Changes to this policy
We may update this Cookie Policy from time to time. We will post the current version on our website and update the date above.
